A Day in the Life of a Correctional Officer


Being a correctional officer requires a unique level of resilience. The job calls for significant mental, physical, emotional, and spiritual fortitude, as well as patience and a profound understanding of human behavior. Within the walls of a correctional facility, the responsibilities go far beyond just keeping inmates in check. 
In this blog, I want to offer a glimpse into what life is truly like behind the bars, from the perspective of someone living it daily. My goal is to raise awareness, especially among the youth, about the consequences of crime, and to inspire both current and aspiring correctional officers to take pride in their essential role in society.
Duty Begins

A correctional officer is responsible for ensuring the safety and security of inmates, fellow staff, and visitors within a correctional facility. The day typically begins with a morning parade—this is where critical updates, security briefings, daily instructions, attendance, and uniform inspections take place. Being punctual and ready for duty—wherever assigned—is non-negotiable.

Inside the Walls

Once the facility unlocks for the day, officers conduct cell inspections, count inmates, check for overnight incidents, and receive complaints. Inmates might report illness, disturbances, or other pressing concerns. From there, much of the day involves escorting inmates throughout the facility or to external appointments like court hearings, hospital visits, or other services.

Patrolling the premises, maintaining order, and preventing smuggling, escapes, or violent confrontations are part of the daily grind. Officers also play an important emotional support role—offering a listening ear, providing first-hand counseling, and observing behavioral patterns to foster a safer environment.

A Personal Perspective

My day typically starts at 5:00 a.m. I prepare for duty and arrive at the facility in time for roll call by 6:45 a.m. By 7:00 a.m., we begin unlocking the inmates. During this process, we conduct headcounts, look for any abnormalities (such as signs of illness, assault, or other overnight issues), and document inmate complaints.

Throughout the day, I’m constantly moving—escorting offenders, performing random security searches, responding to disturbances, and offering guidance where needed. No two days are ever the same. Fights and arguments can break out without warning, and officers must remain alert, calm, and ready to de-escalate.

The Realities We Face

Inmates differ in behavior and temperament. Some are cooperative and respectful, while others are aggressive, volatile, or deeply involved in gang activities. We often deal with bullying, exploitation, and serious misconduct, including smuggling of contraband through extreme means. While correctional facilities strive to be safe and secure spaces, a handful of disruptive inmates can create dangerous environments for both fellow inmates and staff.

Yet, despite the risks and challenges, I find this work incredibly meaningful. Holding the keys is not just about confinement—it’s about rehabilitation, protection, and making a positive impact.

Final Thoughts

As a member of society, what are your thoughts on the role of correctional officers? Do you view it as just a job—or as a calling to serve, protect, and reform?

I find this profession both challenging and fulfilling. We’re not just keeping society safe—we’re helping to transform lives.

Let’s start a conversation. Share your thoughts below 💬

 

Comments

  1. Thank you for sharing this eye-opening perspective. It's clear that being a correctional officer is far more than enforcing rules—it's about resilience, empathy, and an unwavering sense of duty. I appreciate how you've highlighted both the operational and emotional demands of the role, as well as the real impact correctional officers can have on rehabilitation. Your reflection offers a powerful reminder that behind every uniform is a human being striving to maintain order while also nurturing change. It truly makes me reflect on how we, as a society, view justice and those who help uphold it.

    ReplyDelete
  2. This was insightful, I didn’t know that there was more than what meets the eye, to being a correctional officer. From the look of things it’s a lot of work to handle such a group of certified mischievous individuals. How do you guys spend half a day with incarcerated people and knock off to come deal with your families for the remaining half of the day, without being burnt out?

    ReplyDelete
    Replies
    1. Finding a healthy balance between work and everyday life, taking mental health days and most importantly staying positive. Home is my stress free zone, my safe space in other words. I have learnt not to react to everything but to prioritize my mental health, if I had a stressful day at work , I ensure that I relax and engage in my hobbies after work to get my mind off things.

      Delete
    2. Thank you, Ester, for shedding light on these often misunderstood aspects of correctional work. Your piece helps break down the stereotypes and offers a more balanced view of the challenges and professionalism within the prison system. However, I’m curious - how do you think public education and media could better support efforts to humanize correctional officers and shift the narrative from punishment to rehabilitation?

      Delete
    3. Interesting question, well in terms of Public education we are getting there, correctional officers, reformed individuals and even some of our inmates already engage with the public at schools , conferences and other places to shed light on rehabilitation and to tell their stories. Media also started shifting the narrative by showcasing a few inmates and correctional facilities to show that the environment is safe and secured and that officers conduct themselves humanely. You would also notice how I use the terms; correctional officer, corrections, correctional facility, inmate and offender, those words alone indicate that the narrative of punishment is long gone. To be sentenced now means that one will be facing correction, not for punishment.

      Delete
  3. I always knew this profession is challenging because you are working with individuals that are under correction however, I just never thought of it as a career that will require you stay focused on the situation on the ground as well as the strict formalities that comes with it. I also didn't know that there is emphasis and attention put on the social well-being of the inmates, which is a very good thing. In the end inmates do not feel neglected, it instead instils a sense of urgency to do right for themselves and their loved ones. Thus, briefly outlining the true purpose of Correctional Officer and that is what all officers should be striving for. Thank you for the insights.

    ReplyDelete
  4. Quite impressive and very interesting..!

    ReplyDelete
  5. Correctional officers play a vital role in maintaining safety and guiding rehabilitation.

    Your work demands incredible strength, patience, and empathy.
    It’s clear this is more than just a job to you—it’s a true calling to serve and protect.

    Despite the risks, you remain a steady force for order and support.
    Ester, thank you for sharing such a powerful and eye-opening perspective.

    ReplyDelete
    Replies
    1. Thank you Mr Wena for taking time to go through my work and for acknowledging my vital role.

      Delete

Post a Comment

Popular posts from this blog

The Role of Training in Preparing for the Unexpected – A Correctional Officer’s Perspective

What Does Rehabilitation Look Like in the Namibian Correctional Service?